FAQs
Frequently Asked Questions
Your new cuddle buddy has arrived.
Meet the Lofi Dog Thermal Cuddler — the perfect companion for cozy nights and moments of pure relaxation. Hidden inside this irresistibly soft and huggable pup is a soothing hot water bottle that melts away stress and keeps you warm when the temperature drops.
With its ultra-soft plush exterior and adorable expression, this furry friend is designed to bring comfort, warmth, and a little extra happiness to your day. 🐾
Product Details
Safety & Care
Over time, exposure to hot water can cause natural wear and tear on the rubber insert.
To ensure your safety:
Stay safe, warm, and cozy — always.
✨ Exclusive release
A comforting blend of warmth and cuteness — your new best friend for every cozy evening.
You can track your package by clicking here
We deliver our products to all countries. Shipping will be carried out by a third-party courier.
🌎 Estimated delivery time in America is 8-12 working days
🌍 Estimated delivery time in Europe is 8-12 working days
🌏 Estimated delivery time in the rest of the world is 12-16 working days
All Return/Exchange requests must be made within 14 days of the shipment Delivery Date.
Items must be in original/unwashed/unworn condition to be eligible for a refund. Unless it is being returned due to a production defect, we can not offer a refund for your original shipping costs. We are not responsible for exchange/return shipping costs incurred.
To cancel your order, please send an email to lofimerch@lofigirl.com, clearly stating your full name, order number and the reason why you want to cancel your order .
Please see our refund policy her
You can track your package by clicking here
We deliver our products to all countries. Shipping will be carried out by a third-party courier.
🌎 Estimated delivery time in America is 8-12 working days
🌍 Estimated delivery time in Europe is 8-12 working days
🌏 Estimated delivery time in the rest of the world is 12-16 working days
All Return/Exchange requests must be made within 14 days of the shipment Delivery Date.
Items must be in original/unwashed/unworn condition to be eligible for a refund. Unless it is being returned due to a production defect, we can not offer a refund for your original shipping costs. We are not responsible for exchange/return shipping costs incurred.
To cancel your order, please send an email to lofimerch@lofigirl.com, clearly stating your full name, order number and the reason why you want to cancel your order .
Please see our refund policy her
Super adorable and fluffy. The only cons about it is that someone the fur gets caught in the velcro part and comes off somewhat easily. Other theb that hes perfect :3
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