Where is my package?
You can track your package by clicking here
Is shipping available in my country?
We deliver our products to all countries. Shipping will be carried out by a third-party courier.
🌎 Estimated delivery time in America is 8-12 working days
🌍 Estimated delivery time in Europe is 8-12 working days
🌏 Estimated delivery time in the rest of the world is 12-16 working days
Can I return an item/make an exchange?
All Return/Exchange requests must be made within 14 days of the shipment Delivery Date.
Items must be in original/unwashed/unworn condition to be eligible for a refund. Unless it is being returned due to a production defect, we can not offer a refund for your original shipping costs. We are not responsible for exchange/return shipping costs incurred.
How can I cancel my order?
To cancel your order, please send an email to support@lofirecords.com,
clearly stating your full name, order number and the reason why you want to cancel your order .
Please see our refund policy here
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